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550 5.7.25 The IP address sending this message does not have a PTR record

The sending IP has no reverse DNS

Seen in Gmail bounces

Gmail requires the sending IP to have a PTR record that resolves back to the same IP.

Common causes

  • A server or VPS sending mail directly without reverse DNS set.
  • A PTR that doesn't resolve forward to the same IP.

How to fix it

  1. Ask your hosting or IP provider to set a PTR (e.g. mail.example.com).
  2. Make sure that name has an A/AAAA record pointing back to the IP.
Check reverse DNS

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